Shipping policy
Troubledyouth – Shipping Policy
Last Updated: February 6, 2026
Thank you for shopping with Troubledyouth. Please review our shipping policy carefully before placing an order.
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1. Processing Time
All orders are processed within 1–5 business days after purchase.
Orders are not processed, shipped, or delivered on weekends or holidays.
During high-volume releases, drops, or sales, processing times may be extended.
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2. Shipping Times
Shipping time begins after the order has been processed.
Estimated delivery times:
- United States: 1-3 weeks
- International: 2-4 weeks (varies by country)
Delivery times are estimates and are not guaranteed.
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3. Shipping Rates
Shipping costs are calculated at checkout based on the destination and carrier rates.
Customers are responsible for any customs duties, taxes, or import fees required by their country.
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4. Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Please allow up to 48 hours for tracking updates to appear.
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5. Incorrect Address
Customers are responsible for entering the correct shipping address.
Troubledyouth is not responsible for orders shipped to incorrectly provided addresses.
If the package is returned to us, the customer must pay for reshipping.
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6. Lost or Stolen Packages
Troubledyouth is not liable for packages marked delivered by the carrier.
If your package is lost in transit, contact the carrier first to file a claim. We will assist when possible but cannot guarantee replacements or refunds.
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7. Delays
We are not responsible for shipping delays caused by:
- Postal carriers
- Weather conditions
- Customs processing
- Incorrect address information
- Holidays or peak shipping seasons
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8. Split Shipments
Some orders may ship in separate packages depending on stock availability.
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By placing an order with Troubledyouth, you agree to this Shipping Policy.